What excites you about your job? IT is not everyone's cup of tea.
That's true! And yet we all have to deal with these machines on a daily basis. Nowadays, nothing works without IT. I probably didn't realize this when I assembled my first PC at the age of 6, but I've been incredibly fascinated by the subject ever since!
In my career so far, I've been able to gather a lot of impressions, whether as a typical system administrator - all alone in a cold server room (which is probably the cliché of the IT specialist) - or as a consultant in the Microsoft 365 area. The latter is exactly my thing. I love interacting with people - without a ticket - but in person in our IT department!
A few years ago, you were already working as an external service provider - including for ehret+klein. What is it like to be part of the team yourself now?
In my 10 years as an IT service provider, I was able to build up a sound knowledge base in all areas of IT. By supporting a wide variety of medium-sized companies, from medical practices to cytology, I was able to implement a wide range of processes and get to know a large number of software solutions.
At ehret+klein in particular, I was very impressed by the working atmosphere, the positive team spirit and the high standard with which the projects were implemented. Being able to play my part now makes me happy.
The real estate industry is not necessarily considered an innovative stronghold for software - where do you see development potential for the industry?
I don't think that can be said across the board for the real estate industry alone! Nowadays, many industries are faced with the challenge of recognizing the added value of new IT technologies and using them to their advantage. Above all, however, employees need to be brought on board and supported through the change process. Nowadays, we can rely on both tried-and-tested and new IT infrastructures that make our daily work easier. My mission: to drive digital collaboration even further, because I love and live modern working.
What do you think makes a good property manager? And how is that reflected in your everyday work?
For me, personal contact is key – both with our clients and with the tenants. For me, property management means building relationships and really understanding needs. Of course, administrative tasks are part of the job, but they shouldn't dominate our everyday work. That's why I think it's important to regularly review processes, adapt them to new circumstances and make targeted use of technology to reduce routine work. This leaves more room for what really matters: people, solutions and quality of service. I also believe that every property manager should regularly visit their properties in person. Only those who are on site can truly understand the properties – and manage them responsibly.
What approach do you take as a team leader?
In the team, I focus on open communication and mutual trust. It is important to me that we not only discuss tasks, but also topics that concern us in our daily work. This leads to new ideas and genuine collaboration. At the same time, I make sure that our work processes remain efficient and modern. Routine should not slow us down – it should support us in what really creates value: contact with our customers and tenants.
Our society is undergoing a multidimensional transformation that is resulting in massive changes to our socio-economic structures. This situation calls for new approaches and solutions, especially in the real estate industry. How can we improve our developed and undeveloped environment in an ecological and social context? The necessary trend reversal can only be achieved through cross-industry collaboration, a creative pioneering spirit and clever value creation strategies. At Ehret+Klein, these attributes are reflected both in our projects and in our personnel development policy. Anyone can contribute to human-centered urban development – not merely as an employee but as a co-creator. It is precisely this opportunity for entrepreneurial initiative and openness to new, innovative ideas that make the work environment here particularly attractive for me.
When and why did you decide to join ehret+klein?
Here at ehret+klein, I find it easy to stand behind the projects and position them initially as products on the market. The next step, however, involves much more, namely emotions. I want future tenants and buyers to understand the story behind the properties.
What is your intrinsic motivation for marketing projects?
For me, it's a combination of a number of different aspects that motivates me in the long term. On the one hand, I have the feeling that I'm not selling merely a space but the most important asset that many people will ever acquire. It's something useful and valuable that I can offer them. On the other hand, it's important to me that I understand the needs of the customer and take these into account when marketing the project. Once the buyers or tenants have moved in, I walk through the properties again. It makes me happy to see that we have created spaces in which people live.